Instructor led live Training
Hands-on Practical Training
Trainer Support on WhatsApp
Recorded lectures on LMS
Access to Learning Portal
Industry-Recognized Certificate
Access to forum for new Job Openings
Support Desk for Student
Overview of Microsoft 365 (formerly Office 365)
Key features and benefits
Microsoft 365 plans and pricing
Comparison with traditional on-premise solutions
Navigating the Microsoft 365 Admin Center
Azure Active Directory (Azure AD) fundamentals
Identity models: Cloud-only, Hybrid, and Federated
User and group management
Role-Based Access Control (RBAC)
Self-service password reset (SSPR) and multi-factor authentication (MFA)
Exchange Online
SharePoint Online
Microsoft Teams
OneDrive for Business
Microsoft Lists, Planner, and Forms
Mailbox types: User, Shared, Resource
Managing recipients and distribution groups
Email flow and protection
Retention policies and archiving
Anti-spam and anti-malware configuration
SharePoint architecture and site types
Managing site collections and permissions
Document libraries and metadata
External sharing and access control
SharePoint Lists and workflows
Teams architecture and configuration
Creating and managing teams and channels
Teams policies and governance
Integration with other M365 services
Teams voice and phone system basics
OneDrive vs. SharePoint
File synchronization and backup
Access control and sharing
Compliance and DLP for OneDrive
Recovery and troubleshooting
Microsoft Defender for Office 365
Data Loss Prevention (DLP)
Information protection and sensitivity labels
Compliance Manager and Secure Score
Insider risk management and audit logs
Introduction to Microsoft Intune and Endpoint Manager
Managing apps and updates
Compliance policies and Conditional Access
Mobile Device Management (MDM) overview
Integration with Microsoft Defender
Using the Microsoft 365 Reports Dashboard
Exchange, SharePoint, and Teams usage reports
Audit logs and activity alerts
Troubleshooting tools and message trace
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Microsoft 365 (formerly Office 365) is a cloud-based productivity suite that includes applications like Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, and Exchange, along with cloud services for collaboration, communication, and security.
This course is ideal for:
IT administrators and helpdesk professionals
System engineers and cloud support staff
End users who want to deepen their Microsoft 365 knowledge
Anyone preparing for the MS-102: Microsoft 365 Administrator certification
Basic understanding of IT concepts and networking
Familiarity with Windows and Office applications
No prior Microsoft 365 experience is required but is helpful
Yes. This course prepares you for the MS-102: Microsoft 365 Administrator Associate certification exam. It covers all the skills measured by the official Microsoft exam outline.
Key topics include:
Microsoft 365 identity and access management
Exchange Online and email configuration
SharePoint and Teams administration
Microsoft Intune and endpoint management
Security, compliance, and reporting
Absolutely. The course includes:
Hands-on labs and exercises
Admin portal walkthroughs
Real-world project scenarios to simulate enterprise environments
The typical duration is 25–35 hours, depending on delivery format (self-paced or instructor-led) and lab depth. Some versions may be longer with extended hands-on labs.
Not necessarily. The course guides you to set up a Microsoft 365 trial account or use a Microsoft 365 Developer Program environment for safe practice.
Yes. A course completion certificate will be issued once you finish all modules and assessments. This is separate from the official MS-102 certification, which must be taken through a Microsoft-authorized testing center.
Yes. This course starts with the fundamentals and gradually builds up to advanced administration tasks, making it suitable for beginners as well as experienced professionals transitioning to Microsoft 365.